Pumpfoilytics is a small project run by a single developer who pumpfoils. Replies typically land within 1–3 days. There's no phone support or live chat.
Reach us at pumpfoilytics@gmail.com. Please include:
- The watch model (e.g. fenix 8 47mm, Forerunner 265S)
- The Pumpfoilytics version (visible in the watch app's Setup screen)
- A short description of what you tried and what happened
- If a session is involved: the date and approximate time so we can correlate with logs you may share
Common questions
The watch app is on the Connect IQ Store but I cannot install it
Make sure your watch is paired with the Garmin Connect Mobile app and you are signed in with the same Garmin account on both. The Connect IQ Store app needs to "see" the watch to push the install. If the install hangs, restart Garmin Connect Mobile and retry.
How do I get the Companion app?
The Android Companion app is in beta — join the tester waitlist on the Companion page and we'll send your invite (Play Store beta or a direct APK download). Public release follows the testing window. iOS comes later and has no firm date yet.
Why does my session show 0 pumps but I clearly pumped?
Pump detection runs second-by-second on the watch, from the GPS speed signal plus motion data from the built-in accelerometer. If the GPS lock was poor, the speed signal is noisy and detection thresholds may not trigger. Try recording in a clear area with no overhead obstructions for the first few minutes so GPS settles.
How do I export my data?
The watch app doesn't store sessions itself — they live in your Garmin Connect account. From there you can sync or upload them into the Pump Lab on pumpfoilytics.com, or use Garmin Connect's standard FIT export and keep the file.
I want to delete all my data
Watch-app data lives in your Garmin Connect account — delete sessions there. The Companion app stores its data locally; uninstalling it removes everything. If you have a pumpfoilytics.com account or you're on a tester waitlist, email us and we'll delete your account and all data we hold for you. (Details in the Privacy Policy.)
Bug reports
If you have a GitHub account and the bug is reproducible, you can open an issue at the project's repository (link shared on request). Otherwise, an email with the watch model + Pumpfoilytics version + steps-to-reproduce is the fastest path.
Feature requests
Welcome — but the project is intentionally small and iterations are slow. The roadmap is shaped by what the developer pumpfoils with, not by issue-vote-count. Email is the right channel; expect a thoughtful "yes / not yet / not planned" rather than a queue position.